Articles Returns

In‑Store & Third‑Party Purchases
If you bought CocoaDreams through a retailer or third‑party store, returns must be handled directly with them. Each store has... Read more...
Rest of World Returns
Customers outside the UK and EU can still return items, but return shipping costs vary by region. Contact our support... Read more...
EU Right of Withdrawal
If you’re in the EU, you have the legal right to withdraw from your purchase within 14 days. Just let... Read more...
EU Return Fees
EU customers can return items, but return shipping fees may apply depending on your location. Contact our support team and... Read more...
Money‑Back Guarantee
If CocoaDreams isn’t for you, we offer a straightforward money‑back guarantee. Just reach out to our support team, share your... Read more...
Need to Make a Return
If you need to make a return, just contact our support team with your order number and we’ll guide you... Read more...