Articles Shipping and Delivery

Where Do You Ship To
CocoaDreams currently ships within the United Kingdom only. This ensures fast delivery times and consistent service. Any future expansion will... Read more...
What Should I Do If My Tracking Hasn’t Updated
Tracking can pause for a few hours while Royal Mail processes parcels. If it hasn’t updated for more than 48... Read more...
What Should I Do If My Order Says Delivered but I Haven’t Received It
If tracking shows “delivered” but the parcel isn’t there, check with neighbours or safe‑place locations. Royal Mail may leave parcels... Read more...
Can I Change My Shipping Address After I’ve Placed an Order
If your order hasn’t shipped yet, we can update your address — just contact support as soon as possible. Once... Read more...
How Much Does Delivery Cost
We offer both free shipping and tracked delivery depending on your order type. The exact cost is shown at checkout... Read more...
How Long Does Delivery Take
Most CocoaDreams orders arrive within 2–4 days across the UK. Royal Mail handles all deliveries, and you’ll receive tracking updates... Read more...